25 thoughts on “Tips to Unban Your PUBG Mobile Account”

    • Hi WaiYanPaingmin,

      It’s sad but that’s how they deal with it right now. You can file a claim in case you face ban. Or link to another account such as twitter or google play account which you have not used before and start a new career.

  1. Pubg community I’m really sorry for using cheats plzz can you ubannd my pubg account my mistake to using cheats plzz #pubg unbanned my account

    • Hey Dushyant, The ban is permanent and as per PUBG policies, the account can not be reinstated. You may have to create new account or link it with your other social profiles.

  2. I got banned yesterday night in 12/3/2019 i was not cheating and I didn’t play with my account from more than a week i was baned when i was in the plane i hope so that you see my careers and oppen my account

    • Sorry to hear that your account got banned. Sometimes, using any unauthorized codes or apps may lead to your account being banned. If you feel such violations are not done by you, kindly file claim and PUBG Team will look into it.

    • Unfortunately, cheat codes aren’t permitted and you will get banned if found using any unauthorized codes. If you feel it’s a genuine case and no violations has been done on your part, you may file claim.

  3. Hello My name is (اMAhmodSawalmeh) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5341611210)

    0598611071WWwwe

    • Hello MAhmodSawalmeh, we request you to kindly file claim. the option is available for you. Once that is done, PUBG Mobile team will look into it and take their decisions.

      • I have file the claim still there is no response from them, how can they ban the account without giving any warning messages, I have also changed my Facebook email still it is showing banned , I have spent too much money on that.

        • Hey Hari, We are sorry to hear but changing email of facebook will not help reset because your facebook ID remains the same. At this time, it is advisable to only connect with a new social profile such as new google account or twitter account.

          • Yes, we recommend sending them message. Don’t forget to mention all details and your genuine request to reinstate your account. Good luck.

    • Hey Hamdan, We are sorry to hear about that. Unfortunately we are not affiliated to Official PUBG Mobile Team and can only suggest to contact them via “file claim”. As it is, we could not help much at this time.

  4. Hi
    Do you guys have any idea how could I reach the pubgmobile support team?
    I’ve made a ticket in-game and I’m waiting for 20 days now. Still no answer. I also contacted them on email, facebook and twitter…the same robot auto message comes up “try our support ingame service”.
    My facebook acount has been banned. The problem is that account was linked to my pubg account so I can’t acces my pubg account anymore. I can prove them all the data but I can’t reach them.
    Any suggestion?

    • Hi Vlad,

      It’s unfortunate that your facebook account got banned. While you can link multiple accounts with PUBG Mobile, if you have linked it to only facebook account, it’ll not be possible to get it back. We can suggest you to get in touch with facebook to get your account reinstated so you can login to your linked PUBG Mobile account. Else you’ll have to create a new PUBG Mobile account.

    • Only official PUBG Mobile team can lift the ban. We are sorry that we could not help unban, we only provide guides and tips on how to not get banned.

  5. Hello My name is (CaptainRoyd) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it.

  6. Hello My name is (Alaa Jariri) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned .

    This is my account ID (XxxALJARIRIxxX)

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