How to unban PUBG mobile account

How to unban PUBG mobile account 3


Hello there PUBG gamers and welcome to another new article, as you probably guessed from the title, our topic of today is going to be: how can you get rid of that annoying ban and continue enjoying those kills in the Battleground.

With a continuous increase in PUBG’s player base and popularity, naturally, the bans against players suspected of cheating have also increased directly proportional.

And the PUBG team is taking this issue seriously; recently they announced a new strict rule, now, if a player is caught using hacks, or reported by other players, he is getting a long time ban, how long??  Well for 10 years, yes you read it right TEN whole years which means forever in the world of gaming.

Actually they’ve already started implementing this method; statistics say that over the past month only, more than 3000 players were banned for 10 years.

READ MORE ABOUT THIS NEW RULE: PUBG new rule 10 years ban

Why are you getting banned from PUBG?

As PUBG’s way to appeal a ban is a bit more confusing than most other games, we decided to write this article to make it easier for you.

Before that, however, let’s see what can get you banned from PUBG, to make sure you avoid getting banned in the first place!

  • Cheating – third party software or any other device that can affect the gameplay and provide you with any kind of an advantage over other players. Cheating is taken very seriously, as you probably know from the massive December PUBG BAN WAVE.
  • toxicity – any type of offensive statements made towards other players, such as nationality related, gender, race and so forth, as well as harassment and other forms of threats;
  • offensive nicknames – treated just as toxicity;

If you want to know more about things that can get you a ban     READ ALSO: 5 ways to get banned in PUBG

Now that you have all the necessary information about getting banned, without further ado let’s dive into our topic:

Is it possible to get my PUBG account back?

In reality, there is no specific clear answer to this question, because we don’t know how the team of PUBG is viewing the ban cases, but after some researches, I believe that getting unbanned from PUBG depends on two major things, the reason of your ban, and how guilty are you; I mean the proofs you provide about your case, where and how are you going to deliver those proofs? We will explain all of that.

So for making an Unban request or appeal, you need to contact the Official Support team on PUBG and create a ticket which is basically your message to the support team.

There is a small clear tutorial to create your ticket:

1- Go to the official PUBG Support team by clicking this link :

How to unban PUBG mobile account 4



You can select your language on the top right of the window.

2- Now click on “submit a ticket” in the top right corner next to the language.

This page will appear to you


How to unban PUBG mobile account 5



3- Click on this empty field

Select the option for your case: steam support or PS4 support or XBOX support

4- Then you will be taken to a page with a form to fill out


The fields you need to fill are the following:

How to unban PUBG mobile account 6


  • Email Address:

You will need to put your email address; not any email address, the email address related to your PUBG account.

The Issue

  • Issue :

Select the “ban” option and then select the type of ban you got; permanent ban, hardware ban, team killing ban …

  • Preferred support language: select the language suitable for you.


  • Steam Account Name :

Enter here the ID you use to log into the Steam platform.



How to unban PUBG mobile account 7


  • PUBG Nickname:

Enter your PUBG Nickname

  • Description:
  • Subject :

Enter a significant small title like : “Unban request”

  • Description :

That is the most important part, explain your case, your request and why should they unban your Account.

  • Attachments: you can add here the proofs we talked about above, like screenshots or links.

Note: Maximum file upload size is 20MB per file.
For larger files, upload to external sites put the link here; like a google drive link for example.

  • Finally : the “I’m not a robot part which is obvious”
  • Then submit your tickets, all you have to do is waiting to wait for them to reply to you, and make to check your spam folder as well.

ONLINE Unban Services

Now that we’ve finished with making a ticket to the official PUBG support team, there are some online services that provide you a ticket, actually they sell you a ticket, they claim that they are professional and they know how to right to the support so they can convince them to get you unbanned.

However, nothing is guaranteed, what you are going to pay for is not your account getting unbanned, but it is simply the letter that they provide for you and you send that letter to the support team as explained above.


READ ALSO : Tips to Unban Your PUBG Mobile Account

About the Author: pubg mobile blog

You might like


Leave a Reply

Your email address will not be published. Required fields are marked *